Privacy Policy
Date Updated: 12 November 2024
Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide and to help you make informed decisions when using our site and our products and services.
When you visit our Website, you may provide us with two types of information:
Registration Information
When you register to be a member of Pukara Estate, sign up for services, or subscribe to email newsletters and alerts, you provide information about yourself, your firm or company, and your preferences regarding our products and services.
Email Information
If you correspond with us through email, we may retain the content of your email messages, your email address, and our responses.
Purchase Information
When you place an order on our website, we collect details required for order processing, such as your name, address, email, and payment information. Payment transactions are securely handled by our payment processors, and credit card details are not stored on our servers.
Our Website, like many others, uses “cookies” and web server logs to gather information about how our Website is accessed and used. This may include:
Google Analytics Data
We use Google Analytics to collect and analyse traffic to our site. This data may include, but is not limited to, the number of site visits, time spent on our pages, traffic sources, and geographical information about visitors. This data is aggregated and anonymised, not linked to any specific individual.
Shopify Analytics Data
Our website is powered by Shopify, which collects and shares non-identifiable data about your shopping and browsing activity. Shopify’s platform also enables us to monitor transactions, user interactions, and site performance for improved customer experiences.
Cookies and Web Beacons
Cookies and small data files may be used to track information such as pages visited, items added to your cart, and session duration. Web beacons, small transparent images, may be used to determine which content has been viewed.
We use personal information for purposes including:
We may also use information collected to notify you about important changes to our Website, new services, or special offers we believe will be of interest. You may opt out of these notifications at any time by contacting us at info@pukaraestate.com.au.
We will not provide your details to third parties for marketing purposes without your consent. We may share specific information with trusted third parties who assist in our business operations, including email service providers, payment processors, and Google Analytics, but only in connection with Pukara Estate business activities. In case of business transitions such as acquisitions or mergers, customer information may be one of the transferred assets.
We may occasionally notify you about important changes to our Website, new services, or special offers. You can choose not to receive these updates by emailing info@pukaraestate.com.au.
We prioritise the security of your data and implement technical safeguards, such as:
Please note that email is not recognised as a secure medium, so avoid sending private information through email.
You may request access to your personally identifiable information that we collect and maintain by emailing info@pukaraestate.com.au.
We may disclose personal information if required by law or if we believe such action is necessary to:
Our Privacy Policy does not apply to external websites linked to or from our Website. We encourage you to review the privacy policies of those sites.
By using our Website, you consent to our collection and use of your personal information as outlined in this Privacy Policy. Should we modify our privacy practices, updates will be posted on our Website.
For any questions, please contact us at info@pukaraestate.com.au.
